We had a ductless heat pump installed this spring, and have been very happy with it. The technician was very friendly and thorough. The Sarson’s main office has been great in guiding me through the rebate process. We are so happy with them that we got them to install a water softener, and we recommended them to our friends who also needed HVAC work. We have had several other tradespeople doing work at our place (painter, plumber, electrician, etc.) and Sarson’s is the only one who has not had to come back and fix mistakes. Thank you!